The Relationships Your Company Is Throwing Away

A Norwegian Aqua cruise reveals a missed opportunity: incredible performers and employees creating memorable experiences, but no way for guests to stay connected.

Fitting In Is Overrated

Fitting In Is Overrated

Not sure why, but I was thinking about my junior high school choir the other day. We were about as good as you’d expect. The goal, it seemed, was to blend in with each other and actually finish a song. Low standards, but necessary. There was one boy in our group who...

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