Deep Customer EngagementSocial networks may make internal information more accessible, but social media tools such as blogs, forums, and wikis can do something even more powerful for B2B companies: enhance credibility and...
Read MoreRemember when Amazon first started giving us product recommendations? I’ll always remember the first time I saw that now-famous line: “Customers who bought this item also bought…” It’s no...
Read MoreMadCap Software, Inc., the leader in multi-channel content authoring and a showcase company for Microsoft Visual Studio, announced that the MadCap Flare 2019 and MadCap Central April 2019 Release are now available. Together, the...
Read MoreFileNet Corporation, a provider of Enterprise Content Management (ECM) solutions, has acquired Shana Corporation, a provider of electronic forms software. This acquisition is expected to provide FileNet with the technology and...
Read MoreAh, the media. That much-maligned entity. That pillar of democracy. We’re dedicating the Spring issue of EContent to it, but one question we need to answer is, “What even is the media?” Is it The New York...
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