You’re Not Lost. You’re Inside the Matrix.

Seeing systems clearly doesn’t give you answers. It gives you better questions. And better questions are usually where meaning begins.

Information Overlook

I make no apology for returning to the subject of search technologies and products so soon after covering some aspects of the topic on my April column. Attending the Eighth Infonortics Search Engine Meeting that took place in Boston in early April has prompted my...

read more

How People Really Search

People are different--that's not news to anyone. However, content creators and marketers may be surprised by how these individual differences affect search queries. A recent Blue Nile Research study, "Psychology of the Searcher," observed people as they searched for...

read more

How AI is Impacting Content Marketing

While there are plenty of dire-sounding discussions taking place these days around artificial intelligence (AI) and machine learning—and their potential to disrupt the world as we know it—this isn’t technology of the future. It’s already...

read more

Tips for Creating ADA Compliant Content

The Americans with Disabilities Act (ADA) was signed into law by President George H.W. Bush in 1990 to provide people with disabilities sufficient access to public areas. When this law was passed, the internet did not exist as we know it today. Given the ubiquity of...

read more

Sitecore Acquires Pectora

Sitecore acquired the development team and the intellectual property of Pectora, a long-standing Sitecore technology partner that provides web publishing solutions for deep integration with print-based projects. According to Sitecore, the combined offering is designed...

read more

CMS Genesis: Who Did What When?

Content management, especially popularized as Web content management, is nearing its tenth anniversary. More and more CMS vendors are converging on a basic set of features that characterize a content management system. So I spoke to a number of vendors to see who...

read more