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Taxonomy’s Role in Content Management
"A taxonomy does not require technology at all," notes Daniel Rasmus, vice president and research leader at Giga Information Group. "A taxonomy is simply a way of classifying things."Still, there is a rapidly growing list of vendors offering taxonomy software and...
Nearly 60% of Millennials Have Used Chatbots
Retale, a technology company that develops mobile-first shopping experiences, announced the results of a commissioned study examining chatbot adoption and experiences among millennials. For the study, chatbots were defined to participants as software and computer...
Q&A: Common WCM Problems–Consequences and Solutions
“Content drives the digital experience,” says Peggy Chen, CMO of SDL. With digital experience at the heart of your relationship with customers, it’s more important to make sure your web content management system—the platform at the heart of...