APRIL 8, 2022

Welcome to The Tilt, a twice-weekly newsletter for content entrepreneurs.

In this issue:


full tilt

Establish Community Guidelines Before Trouble Hits

Ever been in an online community where someone prattles on about an unrelated topic or attacks another member who shared a different opinion? And what about those posts that are thinly veiled promotions of their products or services?

When those things happen, the community’s intent changes, prompting you to visit it less frequently. You may pop in from time to time to see if it’s back to staying on topic and operating without volatility. But when you don’t see any changes, you move on, never to return.

As a content entrepreneur, though, that behavior is far more troubling. You don’t want to see people moving out of your neighborhood. How do you cultivate a community that stays on topic where fellow members treat each other respectfully?

You build a framework to make a well-moderated community. And that starts with guidelines – the do’s and don’ts of community member behavior.

Set the tone for your community: Create a vision for the ideal community behavior. Briefly explain the reason for your community. By explaining your “why,” people will be more receptive to the do’s and don’ts.

Write down all the possible rules, then cut most of them: Detail every rule to cover every possible behavior or action you do or don’t want. If you already have an audience, ask for their input.

Now pare that list down to a handful that you’ll actually use. Look for commonalities among the list so you can create several broad rules that cover many. This entry in the National Geographic Society’s community guideline does this well:

Be civil. The Society encourages open and candid discussions and debates. However, all communications should be respectful. Differences of opinion are okay; personal attacks are not. Comments or content that are violent, threatening, abusive, sexually explicit, obscene, offensive, hateful, derogatory, defamatory, or are racially, ethnically, or otherwise objectionable content will be removed.

Enforce the rules. Yes, your guidelines are worthless unless you ensure they’re followed.

It can be helpful to address the violation directly with the community member at first. Then, if that person doesn’t edit, remove, or apologize for their misstep, you can take public actions to do it for them.

In some cases, the community will police itself. As your community grows, you may want to make that more official, appointing trustworthy members to become moderators.

The power of community is great. However, that power can quickly be lost if the members encounter irrelevant conversations, personal attacks, spammers, and more. Publicly shared – and enforced – community guidelines can prevent that from happening.

– Ann Gynn

Read more to avoid or thwart troubles in your community.


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we’re a stan for … Zach King

https://www.thetilt.com/content-entrepreneur/the-professional-hobo

Entrepreneur: Zach King

Tilt: Magical film editing

Scene: Website, YouTube (13.4M), TikTok ​​(67.9M), Instagram (24.5M), Facebook (7.2M)

Snack Bites:

  • Zach used his rejection from film school to fuel his online content creation beginnings.
  • He gained millions on Vine, the short-form video, now-defunct platform.
  • Among his first YouTube channel’s videos is Jedi Kittens Strike Back.
  • He’s been so successful that among his most popular videos is one of Zach recreating fans’ videos recreating Zach’s videos.
  • Zach finds TikTok’s hashtag trends a helpful tool to explore as he creates content.

Why We’re a Stan: Zach didn’t die on the vine after film school rejection or the ending of the short-form video platform. Instead, he launched a business that is thriving over a decade later, making him one of the most popular online video creators in the world.

– Shameyka McCalman


quick talk

Caught on … Twitter

“You can’t be successful if you don’t try. Most of us are making it up as we go — trial and error.” – Ashley R. Cummings


things to know

Money
  • Big cut: Instagram creators are seeing less money for Reels views than they did a month ago – some report as much as a 70% drop, according to a Financial Times report. Meta isn’t talking. (Pymnts.com)
    Tilt Take: Repeat after us: Don’t rely solely on other platforms’ models for your revenue. They can change it and not even tell you.
  • Platform agnostic: Special Books by Special Kids’ creator Chris Ulmer shares with his Facebook followers that he won’t play the short content game that the platform’s algorithm favors more and more. Instead, he’s switching to a monthly contributor model. (Special Books by Special Kids)
    Tilt Take: Almost a year ago, Chris and SBSK were one of our first Stan features. We’re now an even bigger Stan for his commitment to telling the stories in the way they need to be told and switching up his revenue model to do that.
Audiences
  • Trauma dumping: Some Twitchers are seeing more viewers bombard their streams and Discords with trauma dumps – offloading emotional problems without invitation. Often, the creators aren’t equipped to deal with it. (Input Mag)
    Tilt Take: Trauma dumpers aren’t the same as trolls, but they’re still problematic for you and your community. Think of ways now to pivot the conversations and perhaps provide resources to help address their real needs.
  • Today’s publishers: “The most powerful new group of publishing brands will be built around people, focused on direct connections and not pageviews, and increasingly community driven.” (The Rebooting)
    Tilt Take: People-powered publishing brings big opportunities for individual creators to become content entrepreneurs.
Tech and Tools
  • No foolin’: On April 1, Twitter posted it was working on an edit button. It got over 1.3M likes. On April 5, Twitter Communities confirmed it wasn’t an April Fool’s joke. (Twitter)
    Tilt Take: Don’t make any truthful big announcements on April 1. As far as an edit button, we’re looking forward to its debut.
  • Reel this: Third-party developers now can include a “Share to Reels” option, thanks to Meta. Users of those apps won’t have to download videos in the third-party tool and upload them to Facebook later. They’ll be able to do it in a single tap. (Social Media Today)
    Tilt Take: Cutting out extra steps and simplifying processes make it more likely that people will do it.
And Finally
  • NFT stories: iHeartMedia plans to spend several hundred thousand dollars for 10 to 15 investments in prominent NFT collections, such as World of Women and Mutant Ape Yacht Club. They’ll unite them in the Non-Fun Squad universe and create narratives around the characters and worlds. First up? The Non-Fun Podcast Network. (Axios)
    Tilt Take: More proof that NFTs aren’t just digital art.
  • Blue bird asks: Twitter’s product lead wants to know what’s the one feature you wish the platform has. In a few days, over 26K have replied. (Michael Sayman)
    Tilt Take: Got an idea? Click on Michael’s name above and reply to this tweet.


the business of content


the tilt team

Your team for this issue: Joe Pulizzi, Ann Gynn, Laura Kozak, Marc Maxhimer, and Dave Anthony, with an assist from Angelina Kaminski, Shameyka McCalman, and Don Borger.