As technologies go, chatbots are not always popular among users. According to research from the online community Chatbots.org, 54% of users in the U.S. found chatbots to be either “not effective” or only...
Read MoreCollaborative robots (aka cobots) are usually defined as physical robots interacting with human workers in complex product supply chains. But it’s not unreasonable to consider language technology solutions as cobots for...
Read MoreChatbots are hot right now. They’re rapidly changing from just a buzzword within the creative and marketing industries into a real emerging marketplace and new interface with the potential to radically alter the mobile...
Read MoreEveryone can write. Not everyone can write well, but we can all do it. Moreover, we’re doing it all the time-in text messages, emails, Facebook updates, and Instagram hashtags. Even emojis (sort of) count as writing. From...
Read MoreLast year, I was working with a telecommunications software company that wanted to integrate a chatbot into its solutions. Like many companies, it was looking to reduce support costs including calls and TWC (time with customer)....
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