Thunderhead, an enterprise communications company, has announced the release of Thunderhead NOW 4.0, the next version of its enterprise communications platform. NOW 4.0 extends the functionality of the NOW platform to the edge...
Read MoreAccording to a Harvard Business School study, increasing customer retention by 5% results in a 70% increase in profits. But customer engagement is tough in a market where interruption is constant and people’s attention...
Read MoreThe smart speaker marketplace—think Amazon Echo and Google Home—is growing like gangbusters, and digital marketers who are in the know, are bracing for its impact. Even though the category has only been around for a...
Read MoreSearch engine optimization (SEO) is a very important consideration in today’s digitally-driven content environment. After all, if you can’t get visitors to your site, and get them to engage with your content,...
Read MoreAs much as you may claim to be, or hope to be, all knowing, chances are good that you’re not. But if you combine your knowledge, with my knowledge, with the knowledge of 7,000 or so others around the world, chances are...
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