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It’s Time to Start Sleeping With Your Customers
Gasp. Your new columnist comes out of the gate writing as frisky as all get-out. Bear with me. We'll keep our hands to ourselves. I simply want us all to commune on the idea behind The Touch Factor. When we write copy or create content of any kind with the intention...
SunGard Workflow Solutions Acquires Recognition Research, Incorporated
SunGard Workflow Solutions, an operating unit of SunGard, has acquired Recognition Research, Incorporated. Headquartered in Blacksburg, Virginia, Recognition Research, Incorporated (RRI) specializes in forms processing and automated data capture. RRI is a provider of...
GDPR Implications for Speech Technology
Both providers and users of speech technology have good reason to read the fine print and understand the implications of the European Union’s General Data Protection Regulation (GDPR,) which takes effect on May 25, 2018. Since GDPR requires opt-in customer...