Don’t Wait! Build January Now

Forget Resolutions. It’s time to build for January Now.

Thomson Derwent LitAlert Now Available on STN

Thomson Derwent, a business of the Thomson Corporation, has announced that LitAlert--a database of value-added U.S. litigation affecting intellectual property -- is now available on STN International (STN file name LITALERT). LitAlert records are created by the...

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Would You Quit Social Media If You Could?

On the average weekday, I spend hours sorting through my social media feeds--mostly Facebook and Twitter. I fire up HootSuite to make this task a little easier and dutifully retweet, share, and schedule posts. For many of us, managing social media has gone from a way...

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AT&T and Accenture Sign $500 Million Agreement

AT&T and Accenture have announced a five-year, $500 million agreement designed to transform AT&T's residential credit and accounts receivable management functions to support AT&T's growth plans into the local services market and provide the company with new...

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KANA Enhances KANA IQ

KANA Software, Inc., a provider of multi-channel customer service, has announced enhancements to KANA IQ, the company's solution for enterprise knowledge management and customer service optimization. KANA IQ 9.1 features new workflow capabilities for managing the...

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How to Launch an Influencer Campaign

We all know that good word-of-mouth is integral to the success of a business. I bet the last time you tried out a new restaurant, you did it on the recommendation of a friend—or maybe you just checked the Yelp reviews. The 2015 “Nielsen Global Trust in...

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